The Medical Front Office That Never Lets A Referral Go Cold.
Eight AI Employees built for how a practice actually runs — confirming eligibility, closing referral loops, and following up before patients fall through the cracks. Connected directly into the EHR you already use.
A medical front office runs on referrals, insurance, and follow-up — not just calls.
That rhythm is genuinely different from dental operations, which is why the same 8-employee platform is configured differently here, not relabeled. Expand any card for detail.
Eight employees, each owning one responsibility.
Amy
Answers every inbound call — the front line of patient communication, day or night.
Leena
Manages appointment scheduling and fills gaps left by cancellations in real time.
Kim
Verifies insurance eligibility and prior authorization requirements ahead of appointments.
Morgan
Collects patient history, forms, and consent digitally before the visit.
Stephanie
Reaches out after visits to confirm follow-through, and tracks patients due for their next visit.
Trisha
Coordinates all seven other AI Employees and knows what needs a human.
Elise
Monitors reviews, automates responses, and tracks patient satisfaction trends.
Joseph
Processes incoming referrals, documentation, and prescription refill requests as they arrive.
One coordinator, seven specialists.
Trisha maintains a real-time view across every other employee — what's stalled, what's working, and what needs a human.
Receptionist
Schedule Optimizer
Case Acceptance
Patient Intake
Follow-up
Patient Experience
Fax & Referral Management
Four workflows, always running.
Call Comes In
Amy answers immediately, day or night.
What the workforce owns — and what it never touches.
The same practice, before and after deployment.
- Calls during peak hours go unanswered
- Referrals sit unprocessed
- Coverage issues surface at check-in
- Patients fall through after a visit
- Every call answered, at any hour
- Referrals are processed and coordinated directly
- Eligibility is verified before the visit
- Follow-up happens automatically, on schedule
Connects directly into the EHR you already run.
Medical Automated does not replace your EHR — it reads and writes into it directly.
30 connectors in this category
22 live · 6 in progress · 2 coming soon
Oversight for the whole workforce, in one place.
Practice Overview
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Activity will appear here as it happens.
Illustrative Referral Processing Pattern
Simulated DataFrom first conversation to a live workforce.
Discovery
We learn how your practice actually operates today.
Configuration
Each employee is configured against your real referral, insurance, and follow-up patterns.
Connector Setup
Your EHR is connected and verified.
Testing
Verified against real scenarios before any agent goes live.
Go Live
The workforce begins handling real calls and coordination.
Support
Ongoing refinement based on real practice usage.
What's currently supported — stated plainly.
Compliance documentation is available on request.
Access Control
Every employee action is scoped and authenticated.
Auditability
Call, referral, and follow-up activity are logged.
Monitoring
Escalations and system health are continuously observed.
What practice owners actually ask.
Still have questions?
Talk to someone who can speak to your specific EHR and patient volume.
Book a PilotSee your AI medical workforce in action.
A demo built around how your practice actually operates.
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