Elise. Stronger Reputation. Better Experience. More Referrals.
Monitors reviews, automates responses, tracks sentiment, and improves satisfaction — closing the loop after the visit, not just during it.
A patient has a genuinely great visit and nobody asks for a review — meanwhile, a single frustrated review from months ago is still sitting unanswered, publicly, for every prospective patient to see.
Elise catches both: prompting the happy patient at the right moment, and drafting a thoughtful, timely response to the older review the same week it's flagged.
Elise's full workflow, step by step.
Not a feature list — the actual sequence this employee runs, every time.
Visit Completion Detected
Identifies when a visit has wrapped up and it's the right moment to reach out.
The specific problems this employee exists to solve.
Reviews only arrive when someone's upset
Happy patients rarely leave reviews on their own initiative — frustrated ones almost always do, skewing the public picture.
Elise actively prompts satisfied patients at the right moment, balancing the record with the experiences that don't naturally get voiced.
No staff bandwidth to manage reputation
Asking for reviews and responding to them consistently is exactly the kind of task that gets skipped when the day gets busy.
It happens continuously in the background, without needing to be someone's dedicated job.
Negative reviews sitting unanswered
An unanswered negative review, visible to every future patient researching the practice, reads as indifference even when it isn't.
Gets a timely, specific response instead of sitting untouched for weeks or months.
How Elise's role adapts by industry.
Framed around patient experience and clinical trust signals.
Directly maps to guest experience and public review management — arguably even higher-stakes in this vertical.
See Elise take a real call.
Bring your actual booking rules and edge cases — no generic script, no canned demo.
Book a Pilot